Moral, Morale... things that should be done...

REMEMBER HOW MUCH PROFESSIONALISM IS BEING DISCUSSED? ON HOW “BEING NICE TO PEOPLE AND PEOPLE WILL BE NICE TO YOU”, JUST LIKE WHAT IS WRITTEN IN THE KARMA IN BUDDHIST? IT MIGHT HAPPEN…

I was at the saloon today, to get another hair cut, although I had just got one a few weeks ago. But due to facing new challenges and also a coming Chinese New Year, getting a hair cur again isn’t so bad after all.

I went to this saloon called Red in Wangsa Maju, (publicity is done here because they inspired me to do so), and it was a majority of guys stylist in this saloon, and only a female, but she did had her masculinity in her, and it is still a “her” of course. I doubt that because it was a Sunday, that is why they had so many customers, and I doubt that they had so many customers wasn’t only because it was only a weekend, but it was because of their ethical and professionalism which was hidden in them.

People might not notice or even realized things that might be good to them, instead would only remember all the bad things that had happened in their life. But today, they really inspired me to be a better person, a more ethical and professional person.

I waited in that saloon for 2 hours just to get a simpler haircut and indeed, I was bored. But definitely not with the patience that I had, one of the hairstylist actually came to me and smiled and say “could you please hold on another while, because we were quite busy right now, I'm really sorry for the inconvenience...”, in a very humble and slow voice. With this kind of attitude, it is impossible that any customer would resists of not getting a haircut there, true? Therefore, I waited and continued my observation.

Customers came barging into the shop, and each time a customer is here, they would tell the customer honestly that they would have to wait for a very long time because of the amount of customers who needed a makeover by them. Some of them nodded and waited patiently and some of them made appointment, and everything was deal professionally and of course with a very humble and soft voice, which doesn’t chase the customers away.

I was actually impressed on the way they handled customers. For PR students, remember mix motive on compromising with the customers, this was definitely the way it should be. They even had a customer who had made an appointment at 3 o’clock, and he waited until 5 o’clock to get his haircut. Now you know on how important professionalism and being ethical, and not lying to customers just to gain money would be.

Some shops might be thinking of only making money. This is a way of making money, in other words, it is chasing for money. But there will always be ways of making the money come to you, which is being professional. Therefore, work professionally, ethically, not for the sake of getting money, but for the sake of bridging the gap between the clients/customers with the shop itself, and this doesn’t only goes to businesses, but it goes to everyone, which include friends, families, relatives and etc.

Bond is always important, Relationship makes life easier and

Good Communication is always the word to do it.

CHEERS to the stylists…